Welcome to our Intake Department
Where it all begins
Your family may be eligible for services at The Children’s Center Intake Department if your child is:
- Having difficulties in school or at home
- Having difficulty adjusting to a life change
- Reacting to a traumatic event
- Displaying anger or aggression
- Experiencing depression or anxiety
- Showing signs of Autism or other developmental delays
Also, if you are a pregnant or have a child 6 years or younger and are experiencing challenges parenting, you may find our Infant Mental Health program helpful.
Our intake process starts with you seeing one of our Case Managers who will meet with you to obtain important information about you and your child, including the reason that you are interested in beginning services at The Children’s Center. Our Case Manager will make sure that The Children’s Center is the right place to meet your family’s needs. He/She will then assist you with locating a more appropriate resource or introduce you to the clinician who will be conducting your assessment.
Our intake assessments are conducted by Master’s level licensed clinicians who will spend approximately 1.5 hours (per child being assessed) with you gathering important information to assist in determining services that your child is eligible to receive.
Upon the completion of the intake, your child will be assigned to appropriate clinical services within, or possibly outside of, our agency. To find out more about the services we offer, please visit our, “What We Do” page for descriptions.
If you are interested in coming in or you have additional questions about our services or your eligibility please contact us at 313.262.1212. Or, click here to Request An Appointment. We accept Medicaid and most private insurances.
The Children’s Center proudly offers walk-in appointments for children and families to begin the process of receiving mental health treatment services.
What is Open Access?
Open Access offers children and their families the opportunity to come in for an intake assessment without having a scheduled appointment.
Where is Open Access?
Open Access is held on our main campus located at 79 West Alexandrine, Building 90, Detroit, MI 48201, Building 90.
When is Open Access?
Open Access is offered on Monday through Friday from 8:00 a.m. until 11:00 a.m.
Please carefully review the following criteria to determine if you are eligible for a walk-in intake assessment:
- Children 6 years of age and younger not seeking Autism Benefit Waiver/ABA services
- Children 7 years of age or older must be enrolled. (You may call The Detroit Wayne Integrated Health Network Access Center to verify your child’s enrollment status at 313.224.7000)
- Guardian must present appropriate picture identification reflecting Wayne County residency. (If you have private insurance, Wayne County residency is not required)
- Active insurance coverage required
- Birth certificate or Legal Guardianship order and social security card
- Court orders reflecting Wayne County wardship for all court wards
Keep in mind that you are likely to experience a wait time to be seen depending on how many people arrive during these hours.
We look forward to servicing your family.
As a focus on health and safety, we are continuing to provide Telehealth Services. If you must visit our camp you see fewer staff coming and going. Our lobbies will look a bit different. We have moved chairs to allow for social distancing, added some barriers for separation, increased hand sanitizer throughout the building and other enhancements to keep our buildings safe and sanitized.
Preparing to Visit Our Campus
- Hand washing is the most important factor in preventing the spread of germs and viruses.
- Wash your hands often!
- When coughing or sneezing, use your elbow to cover your mouth.
As a continued effort to protect our clients and staff, everyone visiting our campus must:
- Wear a mask (if 2 years or older) covering your mouth and your nose.
- Answer health screening questions.
- Have a temperature reading.
- (If your temperature is above 100˚ you will not be allowed to enter our campus for your safety)
- Maintain 6 feet of social distance.
- If you are ill or sick call to reschedule your appointment.
If you are unable or refuse to comply with these requirements you will not be allowed to enter any of our buildings.
To reduce the number of interactions when visiting us, only the child and parent/guardian participating in the service for the day will be allowed to enter the building.
Our Crisis Care Center
If your child is currently in danger due to experiencing a crisis such as:
- Thoughts or plans to hurt him or herself
- Thoughts, plans, or attempts of hurting someone else
- Hearing voices, seeing things, or poor impulse control
- Severe depression or anxiety