Quick Links
Need Help?
Our Customer Services team is here to answer questions and help you access services.
Customer Service Hours:
Building 79
Monday–Thursday: 7:30 AM – 6:30 PM
Friday: 7:30 AM – 4:00 PM
Building 90
Monday–Thursday: 9:00 AM – 6:30 PM
Friday: 8:00 AM – 4:00 PM
The Children’s Center is closed on Saturday and Sunday
For inquiries outside the Customer Services hours of operation, please leave a message; you will receive a response within 1 business day.
Frequently Asked Questions
Please contact client services by calling: 1-888-487-5710
Please contact client services by calling: 1-888-487-5710
How you begin depends on your child’s insurance.
Medicaid: Services begin through DWIHN. Families must enroll and contact the DWIHN. Phone: 1-800-241-4949
Commercial or dual insurance: You may contact our team directly by calling 1-888-487-5710
Helpful Resources and Community Links
Alliance for Children and Families
Supports children and families through services, advocacy, and innovative programs that promote stability and self-sufficiency.
Mental Health America
Provides education, screening tools, and resources to promote mental health and prevent mental health conditions.
NAMI Michigan
Offers education, advocacy, and support for individuals living with mental illness and their families across Michigan.
Autism Alliance of Michigan (MiNavigator)
Provides free, personalized help connecting individuals and families to autism-related services and supports.
Cerebral Palsy Guide
Offers free educational resources, financial guidance, and support for families affected by cerebral palsy and birth injuries.
The Arc of Michigan
Advocates for the rights and inclusion of people with intellectual and developmental disabilities across Michigan.
ADHD Resource Guide (CDC)
Provides free, trusted information and tools to help families better understand and manage ADHD.
Anxiety Resource Guide (National Institute of Mental Health)
Offers easy-to-use digital resources to help families learn about anxiety disorders and raise awareness.
Autism Resource Guide (Autism United)
Shares free resources and information to support individuals with autism and their families.
National Child Traumatic Stress Network
Improves access to care and resources for children and families affected by trauma.
IDEA Information (National Center for Learning Disabilities)
Helps families understand their rights under the Individuals with Disabilities Education Act.
IEP Support (Michigan Alliance for Families)
Provides guidance and support to families navigating special education and IEP services.
Renters’ Rights
Explains housing rights, protections, and resources for renters
Forgotten Harvest
Provides information on mobile food pantry locations through Forgotten Harvest.
Gleaners
Connects families to local food distribution sites supported by Gleaners Community Food Bank.
Loaves and Fishes
Offers food pantry locations serving families in Southwest Detroit.
988 Suicide and Crisis Lifeline
Offers free, confidential, 24/7 emotional support for people in distress or experiencing a mental health crisis.
DWIHN Crisis Care Center
Provides 24/7 walk-in crisis stabilization services for children and adults.
DWIHN Mobile Crisis Stabilization
Sends trained mental health professionals to help de-escalate crises and connect individuals to services 24/7.
The Trevor Project
Provides 24/7 crisis intervention and suicide prevention support for LGBTQ+ young people under 25.
